Customer StoryBorder Security

Equipping Moroccan Customs with body-worn cameras.

Building accountability and transparency across the Kingdom's ports of entry.

Organization
Moroccan Customs Administration (ADII)
Location
Morocco
Year
2024
// 01 — Mission

A digital witness for customs operations

Moroccan Customs sought to equip its inspectors with body-worn cameras to document inspections, build accountability, and ease potential tensions during border operations. The primary objective was to protect officers during the execution of their duties.

Ultimately, the equipment is also intended to serve as evidence to corroborate the actions of inspectors and facilitate collaboration with the judicial service.

Criterion 01

Record events in audio and video with precision and without interruption.

Criterion 02

Easy to use with a minimum 12-hour battery life during operations.

// 02 — Solution

A complete and modular body-worn solution

System controllers securely send videos to the customs administration's secured local server. The presence of Trakterm and Axis throughout the project made it possible to deliver a solution that perfectly meets the requirement.

Morocco deployment map
// 01

Massive deployment

Several thousand body-worn cameras deployed across the Kingdom — one camera for every inspector, spanning 100 cities from Tangier to Dakhla.

Wall-mounted docking station
// 02

Wall-Mounted Docking Station

Multi-bay wall-mounted stations ensure rapid charging and simultaneous video download at the end of every shift.

Body-worn camera docking station workstation
// 03

Video management

Store, view, and export clips to media players, with centralized camera updates and evidence-grade redaction.

Secured datacenter and evidence storage
// 04

Secured evidence storage

An on-premise datacenter hosts the secured local server, with encrypted retention, role-based access, and tamper-evident audit trails that preserve the chain of custody for every recording.

Trakterm support operations center
// 05

After-sales support

A dedicated hotline to address any critical incident around the clock.

// 03 — Result
« System availability has been outstanding with very low downtime, backed by excellent quality of service and continuous training that keeps our teams sharp. »
Moroccan Customs Administration
12h+
Minimum battery
100%
Inspectors equipped
−Tensions
During inspections
// 04 — Partnership

The backing of a solid partnership

Trakterm, a Maghreb leader in law enforcement solutions and Axis Communications partner, presented the Axis body-worn camera solution to the Moroccan Customs Administration.

« The solution was chosen for its robustness and autonomy, allowing inspectors to carry out their operations comfortably without worrying about the equipment's condition. »

Casablanca Port Customs

A customs inspector's work requires maximum concentration during field operations. The solution gives the inspector the assurance to carry out duties with complete peace of mind.

AE
Adnane El Hanchi
Managing Director, Trakterm
// 05 — Impact

A significant reduction in tensions during inspections

Reduced tensions

A significant decrease in undesirable behavior thanks to this digital witness.

Increased confidence

Inspectors approach their work with greater confidence during operations.

Simplified reporting

Inspectors review footage rather than relying solely on notes to finalize their inspection reports.

Judicial collaboration

Ultimately, recordings corroborate the actions of inspectors and facilitate work with the judicial service.

Axis W120 body-worn camera
// Related product

Axis W120 body-worn camera

The body-worn camera deployed across this program — built for all-day field operations with 12-hour battery life, pre-event recording, and tamper-evident design.

Explore the product
// Request Access

See Trakterm in the field.

Schedule a private demonstration with our public safety team. We'll build a deployment plan around your agency's reality.

On-site or remote walkthrough
Custom deployment roadmap
Compliance & funding guidance